Pricing And Refunds

1. Plans

DocketGuru has two plans. Free lets you track one case and see its overview and next hearing date, at no cost and with no payment details required. Pro costs ₹199 per month, including applicable taxes, and adds unlimited tracked cases, full case detail and order history, the hearing calendar, cause lists with daily WhatsApp delivery, notes and case strategy, and push alerts when a case moves.

Prices are shown in Indian Rupees. If we change the price of a plan, we will tell you before the change applies to you, and you may cancel before it takes effect.

2. Where you bought it decides who bills you

This matters for cancellations and refunds, because we do not control the payment relationship on every platform.

• On iPhone and iPad, Pro is sold through Apple as an In-App Purchase. Apple takes the payment, holds the payment method, and issues any refund.
• On Android, Pro is sold through Google Play Billing. Google takes the payment and issues any refund.
• On the web, Pro is sold by Cyberdune Technologies Pvt. Ltd through our payment processor. We take the payment and handle refunds directly.

3. Auto-renewal

Pro is a subscription. It renews automatically each month, charged to the payment method held by whichever store or processor you bought it from, until you cancel. Cancelling stops the next renewal; it does not shorten the period you have already paid for, and you keep Pro until that period ends.

4. How to cancel

• iPhone or iPad: Settings → your name → Subscriptions → DocketGuru → Cancel Subscription. Cancelling in the app alone does not stop Apple billing you.
• Android: Play Store → Menu → Subscriptions → DocketGuru → Cancel.
• Web: Profile → Plan → Cancel, or write to mail@docket.guru and we will cancel it for you.

5. Refunds

Purchases made through Apple. Apple is the merchant of record and refunds are governed by the Apple Media Services Terms and Conditions. Request one at reportaproblem.apple.com. We cannot issue, approve or refuse a refund for an Apple purchase, and we cannot see your payment method. If Apple declines and you believe the charge was wrong, write to us and we will help where we can.

Purchases made through Google Play. Google is the merchant of record. Request a refund through Google Play. The same limits apply: we cannot process it for you.

Purchases made on the web. Write to mail@docket.guru within 7 days of a charge and we will refund it in full if you have not made substantial use of Pro in that period — tracking more than one case, or exporting orders, would count as substantial use. Refunds are made to the original payment method and typically reach you within 5 to 10 working days, depending on your bank.

In every case. If you were charged after cancelling, charged twice for the same period, or could not use Pro because of a fault on our side, tell us and we will make it right, including a full refund for the affected period.

6. What we do not refund

We do not refund a subscription because a court record was inaccurate, late or missing. DocketGuru reports what the official court record publishes and cannot correct the source — this is set out in the Terms of Service and is the reason the Free plan exists, so you can judge the service on your own case before paying for it. We also do not refund periods you have used in full, except where the law requires it.

7. Taxes and invoices

Prices include applicable Indian taxes. For web purchases, an invoice is emailed to your registered address with each charge, and duplicates are available on request. For purchases made through Apple or Google, the receipt comes from them and is available in your account with that store.

8. Your consumer rights

Nothing on this page limits rights you have under the Consumer Protection Act, 2019 or any other law that cannot be contracted out of. If a term here conflicts with a right you hold under Indian law, that right applies.

9. Questions

Billing questions go to mail@docket.guru, or through Support. Include your registered mobile number and the date of the charge so we can find it.